Business Support Systems are IT-systems supporting a telecommunication company's business processes. They involve applications needed for managing contractual and transaction relationships with end customers, suppliers and partners.
Applications for planning, administration and controlling of products and resources can also be related to this system group. Operational Support Systems are used for the realisation and permanent implementation of telecommunication products and services. Appropriate IT- applications enable the operator to offer his end customers services and benefits without friction losses.
In the BSS and OSS field Xionet offers its clients package services in network planning and network inventory as well as in Customer Relationship Management (CRM).
